Thoughtfully Curated Experiences made simple

1. Explore Twila’s Curated Collection

Browse Twila’s thoughtfully curated online gift look-book featuring elevated pet-inspired gifts for every style, occasion, and budget. Whether you’re celebrating a team of five or hundreds nationwide, you’ll find gifts they’ll genuinely appreciate.

2. Select Your Gifts

Choose the pieces that best reflect your team and budget. We’ll work with you to personalize your order with gift messages, branding options (when available), and any special requests to create a memorable gifting experience. No minimum for teams under 30 employees. Orders below our standard corporate minimum for larger organizations include a $100 handling and fulfillment fee.

3. Leave the Rest to Us

From careful curation and beautiful packaging to nationwide shipping, we handle every detail with care. Your gifts arrive ready to delight, making holiday appreciation effortless for you and unforgettable for your recipients.

Why Choose Our Pet Parent Appreciation Gifts

✓ Art-inspired pet designs created to celebrate the bond between people and their pets
✓ Thoughtfully curated gift collections that make choosing easy
✓ Unique alternatives to traditional corporate gifts
✓ Perfect for dog lovers, cat lovers, and pet parents
✓ Premium gift options for employees, clients, and business partners
✓ Nationwide shipping for convenient recipient delivery
✓ A memorable gifting experience that feels personal and intentional

Ready to Create a Memorable Gift Experience?

We create thoughtfully curated, pet-inspired gifting experiences that celebrate the meaningful connections between people and the pets they love. From recognizing everyday contributions to honoring career milestones and special moments, we help businesses express appreciation in a way that feels personal, purposeful, and memorable. Whether celebrating a team of 5 or 5000, we make it effortless to foster connection, share gratitude, and create moments that matter.

Start a gifting conversation 

Corporate, Client & Milestone Gifting FAQs

Thoughtfully curated. Meaningfully given. Beautifully remembered.

Whether you’re celebrating a valued client, recognizing an employee, welcoming a new team member, expressing appreciation, or honoring a meaningful milestone, NOLAs Finest creates thoughtfully curated, pet-inspired gifting experiences designed to make people feel remembered.

Explore our frequently asked questions about ordering, customization, packaging, production, and fulfillment.

GETTING STARTED

1. What types of gifting experiences does NOLAs Finest offer?

NOLAs Finest offers thoughtfully curated, pet-inspired gifting experiences for businesses, organizations, and individuals looking to celebrate meaningful relationships and special occasions.

Our gifting experiences are ideal for:

• Corporate and employee appreciation
• Client and customer gifting
• New employee and team welcomes
• Business milestones and celebrations
• Pet-related achievements and milestones
• Holiday and seasonal gifting
• Thoughtful gestures of appreciation and connection

Each experience is thoughtfully assembled with an emphasis on meaningful details, quality products, and memorable presentation.

2. How do I get started with an order?

Getting started is simple. Once you’ve selected your gifting experience, we’ll guide you through the details needed to bring your order together.

Our ordering process includes:

1. Select your gifting experience.
2. Provide your recipient, shipping, and personalization details.
3. Review your order and invoice.
4. Submit payment in full.
5. Our studio coordinates the curation, preparation, and presentation of your gifts.
6. Your completed order is prepared for pickup, delivery, or shipment.
7. Tracking or delivery information is provided when applicable.

We’ll remain available throughout the process to help ensure every detail comes together beautifully.

3. Are there minimum order requirements?

No! We welcome gifting orders of all sizes.

Whether you’re celebrating one valued client, a small team, or an entire organization, there is no minimum order requirement for individual gifting and small teams of 1–24.

Larger teams ordering 50 or less gifts or more customized corporate gifting programs may require additional curation, coordination, or fulfillment fees depending on the scope of the project. Any applicable fees will be communicated in your quote before payment.

ORDERING, PAYMENT & CURATION

4. When is payment due?

All invoices must be paid in full before production and order processing can begin.

Your order is considered confirmed once payment has been received and the necessary order details have been finalized.

5. How long are quotes valid?

All quotes are valid for 14 days from the date issued and are subject to product availability and pricing at the time your order is confirmed.

If your quote expires before confirmation, pricing and availability may need to be reviewed.

6. Is there a curation fee?

Some customized corporate gifting experiences may require an additional $100 curation fee.

This fee may apply to orders under 50 gifts when additional planning, personalization, creative coordination, or fulfillment management is required.

Examples may include larger organizations, multi-location businesses, or gifting programs involving more detailed customization and coordination.

The curation fee is not automatically applied to every order under 50 gifts. It is based on the scope and requirements of the gifting experience.

Any applicable curation fee will be communicated in your quote before payment, so there are no unexpected charges.

7. Is there an additional fee for shipping to multiple recipients?

Yes. Multi-address fulfillment requires additional order management and coordination.

An order-management fee of $8.50 per additional U.S. shipping address applies, in addition to applicable shipping costs.

This fee is separate from any applicable curation fee.

Programs involving 50 or more addresses, or more complex distribution requirements, may be quoted separately.

RECIPIENT INFORMATION & SHIPPING

8. Where should corporate orders be shipped?

For standard corporate orders, please provide one designated U.S. business shipping address where your completed order can be received and distributed internally.

All shipping addresses must be physical U.S. addresses. P.O. Boxes are not accepted.

Please provide your designated business shipping address when confirming your order.

9. Can you ship gifts to multiple recipients at different addresses?

Absolutely! Multi-address fulfillment is available for organizations gifting to remote employees, clients, business partners, or individual recipients throughout the United States.

Once your order is confirmed, we’ll provide a recipient spreadsheet template for you to complete.

To help ensure a smooth fulfillment process, please:

• Verify each recipient’s full name and shipping address.
• Confirm that all addresses are complete and accurate.
• Review your spreadsheet carefully before submission.

An additional order-management fee of $8.50 per additional U.S. shipping address, plus applicable shipping costs, applies.

Additional charges may apply if packages require reshipment due to incorrect or incomplete address information.

10. Do you offer local pickup or delivery?

Yes! We offer local pickup by appointment and local delivery by weekend appointment.

For local businesses, orders of up to 25 gifts may be arranged for pickup or delivery, subject to scheduling availability.

Orders exceeding 25 gifts must be arranged for pickup or shipment.

Please coordinate your preferred fulfillment method when placing your order.

11. How are orders fulfilled for businesses outside your local area?

Businesses outside our local service area receive their completed orders at one designated U.S. business address for internal distribution.

This centralized fulfillment approach allows your organization to coordinate distribution according to its own schedule and preferences.

12. Do you offer international shipping?

At this time, our standard corporate fulfillment model supports delivery to designated U.S. business addresses only. We do not ship directly to international destinations.

For organizations with employees, clients, or business partners outside the United States, we’re happy to support centralized delivery to your U.S. location so your team can coordinate international distribution independently.

PERSONALIZATION & BRANDED DETAILS

13. Can I include a personalized gift message?

Absolutely. Personalized gift messages are a lovely way to make your gifting experience feel more intentional.

Gift messages are limited to 250 characters maximum.

Please carefully review all names, spelling, punctuation, and message details before submitting. Messages are printed exactly as provided, and corrections may not be possible once production has begun.

14. Can I include my company’s logo on the packaging?

Yes! We offer branded packaging options to help incorporate your company’s identity into the gifting experience.

For logo labels, please provide your artwork in JPEG or PNG format.

Recommended specifications:

• Shape: 2.5-inch round label
• File format: JPEG or PNG
• Recommended resolution: 1125 × 1125 pixels

Please email your logo to info@nolasfinestpets.com immediately after your order is confirmed to help prevent production delays.

15. Can I include a custom marketing card or promotional insert?

Yes! Custom marketing cards may be included to add a personal or branded touch to your gifting experience.

Recommended specifications:

• Finished card size: 4 × 6 inches
• Design area: 3.5 × 5.5 inches
• Includes a ¼-inch white border
• Recommended resolution: 1050 × 1650 pixels
• High-resolution artwork is strongly recommended.

Please email your completed artwork to info@nolasfinestpets.com.

Artwork requiring revisions, adjustments, or additional approvals may affect production timelines.

By submitting artwork, you confirm that you have the necessary permission to use all logos, images, and branding included.

16. When should I submit my customization details?

To ensure your gifting experience is beautifully presented, we ask that all customization details, including logos, marketing cards, and personalized messages, be submitted when your order is confirmed.

Providing everything together helps us coordinate production efficiently and maintain your anticipated timeline.

PACKAGING & PRESENTATION

17. How are NOLAs Finest gifts packaged when shipped?

Thoughtfully packaged with purpose.

18. Do you offer upgraded Signature Presentation gift packaging?

Yes! Our Signature Presentation offers an elevated finishing touch to your NOLAs Finest gifting experience.

Featuring our signature matte chocolate gift bags with refined gold detailing, this presentation brings an additional layer of distinction to business and client gifting.

For corporate orders, the presentation may be personalized to incorporate your company name within the NOLAs Finest Signature design.

Signature Presentation Details

• Minimum order: 200 custom gift bags
• Production timeframe: Approximately 2–3 weeks following final artwork approval
• Rush production: Not available
• Advance planning: Recommended, especially for larger orders and seasonal gifting.

Because these bags are custom-produced, production timelines begin only after final artwork approval. Additional time may be necessary during peak holiday periods.

PRODUCTION & TIMELINES

19. What is the standard production timeframe?

We believe thoughtful gifting deserves the time and attention it requires.

Our standard production timelines are:

• Most orders: Approximately 2–4+ business days.
• Larger orders: Approximately 7–10+ business days.
• Multi-address orders: Additional processing time may be necessary depending on recipient quantity and distribution complexity.

The day your order is confirmed and payment is received is considered Day 0 and does not count as a production day.

These timeframes refer to preparation and production only. Shipping transit time is separate.

20. Do you offer expedited or Express Production?

Yes! If you have a shorter timeline, our Express Production service may be available to prioritize your order.

Express Production offers an accelerated production timeframe, with qualifying orders prepared for shipment within 1–2 business days following order confirmation and receipt of payment.

An additional Express Production fee applies and will be quoted based on your order size, product availability, customization requirements, and production capacity.

Express requests must be approved by our studio before payment. Availability is limited, and expedited production cannot be guaranteed until confirmed.

Please note that Express Production prioritizes order preparation and shipment. It does not guarantee delivery within 1–2 business days, as carrier transit times are separate.

SEASONAL & HOLIDAY GIFTING

21. When should I place my holiday gifting order?

Holiday gifting is one of our busiest seasons, and we encourage businesses to plan ahead.

For holiday orders, we recommend beginning the planning process as early as August to allow adequate time for product selection, customization, production, and fulfillment.

Orders involving Signature Presentation, multiple destinations, or extensive personalization should be planned even earlier whenever possible.

Seasonal collections may have designated preorder deadlines and limited availability.

22. Are there dates when your studio is closed?

Yes. Our studio observes select major holidays and is closed on:

• Thanksgiving Eve
• Thanksgiving Day
• Christmas Eve
• Christmas Day
• Lundi Gras
• Mardi Gras

Production and fulfillment schedules may be adjusted around these dates.

PRODUCT AVAILABILITY & SPECIAL COLLECTIONS

23. Are all products guaranteed to be available?

Because our collections feature thoughtfully selected, seasonal, and sometimes limited-availability products, availability may vary.

If a substitution becomes necessary, we will select an alternative of equal or greater value.

Whenever possible, significant changes will be communicated before proceeding.

Our goal is to preserve the overall quality, intention, and experience of your original selection.

24. Do you offer freshly made gourmet pet treats?

Yes! NOLAs Finest Pet Care gourmet treats are freshly made to order in small batches.

To preserve freshness, quality, and the care behind each creation, advance notice is required.

Our recommended minimum lead times are:

• 1–6 boxes: At least 72 hours.
• 7–12 boxes: At least 5–7 days.
• More than 12 boxes: Available by special arrangement, subject to production capacity and additional advance notice.

Seasonal and holiday collections may have designated preorder deadlines and limited availability.

Last-minute requests cannot be guaranteed, as each order is scheduled around our production capacity.

We encourage businesses to reserve their selections early.

Thoughtfully made. Never rushed. Always created with care.

MILESTONE KEEPSAKE SET

25. What is the Milestone Keepsake Set?

Some moments deserve more than a simple congratulations. They deserve a meaningful keepsake.

Our Milestone Keepsake Set is thoughtfully designed to celebrate achievements, recognize progress, welcome new beginnings, and commemorate special moments in the relationship we share with our pets.

Each set includes:

• Beautifully designed 5 × 7-inch keepsake certificate.
• Coordinating keepsake presentation box.
• Envelope for a considered finishing touch.
• Space for the gift giver to personalize the recipient’s name, milestone, and date.

Personalization is completed by the gift giver, allowing each keepsake to carry a uniquely personal message.

Whether celebrating a training achievement, recognizing a special accomplishment, or honoring a cherished milestone, this keepsake offers a tangible way to make the moment memorable.

26. How should I personalize the Milestone Keepsake Certificate?

For the most beautiful result, we recommend using a fine-point pen suited to the certificate paper.

Allow all ink to dry completely before placing the certificate inside its keepsake box.

This small detail helps preserve the presentation and keepsake for years to come.

CUSTOM ARTWORK & CREATIVE DIRECTION

27. Can I request custom artwork or a completely original design?

NOLAs Finest features original artistic elements that are personally created and thoughtfully developed as part of our brand’s creative identity.

Our artwork is inspired by the meaningful relationships, experiences, and moments that make our collections special.

Because our creative process is inspiration-led rather than formula-driven, new custom artwork is not always available on demand.

When inspiration strikes, new pieces become an authentic part of the NOLAs Finest collection, created with intention, personality, and heart.

While we welcome thoughtful conversations about creative direction, custom artwork requests are subject to availability and cannot be guaranteed within a specific timeframe.

SHIPPING, DELIVERY & ORDER CHANGES

28. How long does shipping take?

Production and shipping are two separate stages of the fulfillment process.

Production timelines reflect the time needed to prepare your order. Shipping transit time begins once your package has been transferred to the carrier.

While we work diligently to prepare and ship orders according to the anticipated schedule, delivery dates cannot be guaranteed once packages are in the carrier’s possession.

Tracking information will be provided when applicable.

29. What happens if an item arrives damaged?

We want every NOLAs Finest gifting experience to arrive beautifully presented and ready to be enjoyed.

If an item arrives damaged during transit, please notify us within 48 hours of delivery so we can promptly review the situation and coordinate an appropriate resolution.

To help us assist you, please provide:

• Your order number or recipient’s name.
• Clear photographs of the damaged item.
• Photographs of the exterior shipping box and packaging.
• Photographs of the interior packaging, if applicable.
• A brief description of the damage.

Please retain the original packaging until the matter has been reviewed, as it may be helpful when documenting shipping-related damage.

Once reviewed, we’ll gladly arrange a replacement for qualifying shipping-related damage.

Our goal is to make things right while ensuring every gifting experience reflects the care and attention NOLAs Finest is known for.

30. Can I make changes or cancel my order after confirmation?

Once an order has been approved, paid, and entered production, changes or cancellations may not be possible.

Requests made after production begins may result in additional charges or extended production timelines.

For this reason, we encourage clients to carefully review all order details, recipient information, personalization, and artwork before approving their order.

A FINAL NOTE

31. What can I expect when working with NOLAs Finest?

Every gifting experience is approached with care, intention, and attention to detail.

From the initial selection to the final presentation, our goal is to make the process feel considered and the finished gesture feel meaningful.

We appreciate the opportunity to represent your business through thoughtful gifting and to help you celebrate the relationships that matter most.

Have a question that isn’t answered here?

We’d love to hear from you.

Please reach out to info@nolasfinestpets.com for assistance with your quote, gifting selections, customization, or fulfillment needs.

Thoughtfully curated. Meaningfully given. Made to be remembered.

NOLAs Finest

Thoughtful gifting, inspired by the love we share with our pets.