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F.A.Q.

  I don’t live in the Uptown area can my cat or dog still be considered for NOLAs Finest Pet Care?

Yes, we offer services to the Lakeview area as well. If you live outside these areas please contact us for availability.

  What is Pet Chauffeuring Plus?

Pet Chauffeuring Plus is for those that don’t have a daily dog walking/pet sitting package but need to get their pets to the vet or groomer. Only accepted depending on schedule & location. Pet parent is responsible for fees due to the vet/groomer.

  How long does it takes to schedule a in-home consultation?

Reserving your consultation takes a few simple clicks that takes less than 5mins. You choose time and date to schedule consultation. Actual consultation take between 45 mins to an 1hr. Yes, its really that easy!

  What happens during a in-home consultation?

At your in-home consultation Chris and I (Twila) will be meeting with you & your pets, discussing the services you need, signing service agreement, & answering any questions.

  Is there a fee for consultations?

There is a small fee of $50, however the fee amount will be credit to the price of service. Consultation scheduling can be done on our website. Fee can also be paid securely via PayPal on our website. Consultation fee is non-refundable, unless you  cancel no later than the day before consultation date.

  What do I need for my consultation?

For consultation pet parent should have ready: your 4-legged baby,time to meet and greet, a copy of your pet(s) updated shot record, vet info & payment method for services.

  Does NOLAs Finest Pet Care offer house sitting services?

Yes, please click here for details.

  Does NOLAs Finest Pet Care offer pack walking?

No, NFPC offer private walks. Your dog will never be walked with dogs from other households! Your pet(s) will receive the one-on-one time they deserve.

  How does the refer-a-friend program work?

Once your friend signs up for service you both will receive a 10% off discount . Offer can only be used once per friend. Not valid with other offers.

  What is NOLAs Finest Pet Care’s evacuation policy?

In the event of an evacuation, NFPC is not responsible for your pets. If you are out of town or unable to get off from work, arrangements with your emergency contact (friend, relative, or neighbor ) will need to be made to care for your pets.

  Why does NOLAs Finest Pet Care stand out from others who do what we do?

So what makes us “NOLAs Finest“? There are a lot dog walkers, pet sitters, and house sitters in the city that may appear similar to us but what sets us apart will always tip the scale.

Professionalism

We are a business not a side gig, therefore you can rely on the fact that NOLAs Finest Pet Care is fully insured and bonded for the services that are offered. We don’t believe in off the book transactions, with that said the government recognizes us as a business entity as well. We also have the knowledge and experience to care for your pet and home.

No Nickel and Diming

With our services we are not going to present you with a lengthy list of confusing fees or charge extra for ridiculous things. Services such as taking in your mail or sending a text update with your pet’s photo after every visit is included with your services. Plus our website  is neatly formatted so you can effortless see what you’re paying for and how much.

We’re Family

With us, you and your pet will always be treated as a family member that we know by first name and value. Every client has our personal cell number so we can be contacted when needed. We are a LGBT friendly business, we treat all of clients, two legged and four like family. Through out the year we send our clients hand written thank you notes to show how much we appreciate having them part of our family. We’re able to do this because we keep our circle small to accommodate. We do not hire other employees because we want to be able to know our clients two and four legged. This also gives you the peace of mind of always knowing who is taking care of your pet and home. How often can you say that you have the pleasure of personally working with the owners?

Convenience

Life is a headache but getting reliable service shouldn’t be! We know your time is valuable so we  strive to make everything simple and convenient as much as possible. Which is why we have made it a breeze to schedule services or consultations on our web site. You can even purchase services or a gift certificate securely via PayPal with out leaving your seat and service agreements are signed electronically. All of our services are done in your home, so your pets can enjoy their staycation in the comfort of your home plus your home is secured.

Locally-Made Gourmet Dog Treats

Not only do we offer the best services but we make our own peanut butter bone shape dog treats. Plus, we make our own peanut butter from scratch. We use only natural ingredients, peanuts, peanut oil, whole wheat flour, water, egg, baking powder, & honey.

Privacy

NOLAs Finest Pet Care will never post photos of your pets on social media sites with out your permission. Plus your dog’s walk is private, which means Fido doesn’t have to share his time and attention with another pup from a different household. How pawesome is this?

Get What You Pay For

In case you’re wondering why there is an array of prices between different providers it is because of what is mentioned above. If you’re just wanting a cheap price you will not receive  quality, professionalism, and convenience. What you will get is an unreliable hobbyist looking to make a quick buck and a lot of disappointment.

  What are NOLAs Finest Pet Care payment methods?

No checks please! NFPC accept major credit cards & Paypal.

  Does NOLAs Finest Pet care have weight restriction.

We will care for any size dog as long as your dog can properly walk on leash with out pulling or if your dog is only receiving potty breaks .

  What is your bad weather policy?

In the event of bad weather, services will be discontinued until weather conditions improve. You will be credited for day(s) missed. Any credit(s) can be applied to your next visit.

What is NOLAs Finest Pet Care’s aggressive pet policy?

NFPC does not accept  aggressive pets, of any breed cat or dog.

  How can I upgrade/down grade my daily package?

Upgrades can be done anytime, downgrades can be done once service agreement has been expired.

  What if I have more questions?

NOLAs Finest Pet Care is always here to help. Please click here for further assistance or call/text my cell 501.410.6326. When calling please leave a message. Your email, call, or text will be responded to shortly.